Meeting May 4 and 5, twenty countries, including Mongolia, met in Kuala Lumpur to create a set of operating standards in case of a national or international epidemic or health crisis. The meeting was organized by UNESCO. 

In what are being called the “Kuala Lumpur Guidelines,” countries have pledged to act quickly following the outbreak of a health crisis to inform their citizenry about the situation and to disseminate information for citizens to protect themselves and their families. 

Much discussion was spent on the varying ways in which peoples of differing cultures respond to receiving information during a crisis. However, the participating countries agreed that key to communicating with their citizens during a health crisis is the need to have, “a clear and authoritative communication, transparent and credible governance, communication plan, cross-boundary coordination, monitoring and surveillance system, educating the public and collaborative training initiatives,” according to the final memo. 

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